Refund policy
We currently only accept returns/refunds for US orders, we are not accepting returns for orders that are shipped to customers outside the US at this time.
We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow 5 - 7 business days from the day we receive the returned package to process.
Final Sale & Non-Returnable Items:
- Beauty
- Bodysuits
- Face masks
- Intimates/Lingerie
- Jewelry
- Swimwear
To start your return, please email us at info.curvesgirl@gmail.com.
If you are unsatisfied with your item, or if your items arrived damaged, please reach out to us at info.curvesgirl@gmail.com so we can make it right.